At Darstop, we respect your privacy and are committed to protecting the personal information of every user — especially the families and children who use our platform. This Privacy Policy explains how we collect, use, share, and safeguard your data when you interact with our website and online classes.
At Darstop, we prioritize transparency and security in handling your personal data. This policy explains how we collect, use, and protect your information when you use our website, live classes, and educational services (collectively referred to as the "Services"). By accessing and using Darstop, you agree to the practices described in this policy.
1. Who We Are
Darstop is an interactive online learning platform that offers live classes in a variety of subjects, including coding, Quran studies, art, robotics, chess, and other educational content designed for children and families worldwide. Our Services are built with a strong emphasis on safety, educational value, and compliance with relevant privacy laws.
2. Information We Collect
We collect various types of information to deliver and improve our Services. This includes personal information provided by users such as names, email addresses, phone numbers, and billing addresses from parents or guardians. We also collect students’ names, ages, grade levels, and learning preferences. Account credentials, including usernames and securely stored passwords, are gathered during account registration. In addition to this, we collect technical information such as IP addresses, device types, browsers used, and cookies to ensure optimal platform performance. Behavioral data, such as class attendance, student progress, and interaction levels, is also tracked. Furthermore, we collect course-related information including class preferences, progress reports, and homework or project submissions.
3. How We Use Your Information
The information we collect is used for several purposes. We use it to deliver our Services by enrolling students, assigning instructors, and tailoring learning experiences to individual needs. Information is used to process payments securely and manage subscriptions or invoices. We also communicate with users to provide class updates, send announcements, or relay critical notices such as cancellations. Additionally, we use data to improve the safety and quality of classes by monitoring sessions for any instances of misconduct or technical difficulties. With your explicit consent, we may also use your information for marketing purposes; you may unsubscribe from such communications at any time.
4. How We Share Information
Darstop does not sell your personal information to third parties. However, there are specific circumstances where we may share your data. We may share necessary information with teachers or tutors so they can effectively deliver classes tailored to each student’s needs. We may also work with trusted third-party service providers, such as payment processors or scheduling platforms, to facilitate the Services. In some cases, we may disclose your information if required by law or to protect our legal rights.
5. Children’s Privacy
The privacy of children is especially important to Darstop. We collect only the data necessary to provide our educational services and do not collect excessive or irrelevant personal information. Parental consent is required before a child’s account can be created and used on our platform. We strictly adhere to privacy laws, including the Children’s Online Privacy Protection Act (COPPA) in the United States, to safeguard children’s data.
6. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. These measures include encryption of data both in transit (SSL/TLS) and at rest (AES-256), role-based access controls to limit staff permissions, and regular security audits and penetration testing. In the event of a data breach that could compromise your information, Darstop will notify affected users within 72 hours.
7. Your Rights and Choices
As a user, you have several rights regarding your personal data. You have the right to access, update, or delete your personal information at any time. You may also request a copy of your data or opt out of marketing communications. To exercise these rights, please contact us at info@darstop.com. We are committed to responding to all requests within 30 days of receipt.
8. Third-Party Links
Our platform may include links to third-party websites or services for educational resources or other relevant tools. Please note that we are not responsible for the privacy practices or content of these external websites. We strongly encourage users to review the privacy policies of any linked sites they choose to visit.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify users via email or display a prominent notice on our website. We also archive previous versions of the policy to ensure transparency and accountability.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data handling practices, you may contact us by email at info@darstop.com or visit our website at www.darstop.com.
Thank you for trusting Darstop with your personal information. We are committed to providing a safe, secure, and enriching learning environment for all users.
